Reviews

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            "displayName": "Mary Ann Raymond"
        },
        "reviewReply": {
            "comment": "Thank you, Mary, for your kind words! We're glad to hear that our staff and doctors were able to provide you with excellent service and address all your questions. Your feedback is greatly appreciated!",
            "updateTime": "2026-03-07T03:44:14.434555Z"
        },
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        "starRating": 5,
        "comment": "Staff and Dr's  were  excellent and  answered all questions, even ones I hadn't asked",
        "createTime": "2026-03-07T01:48:06.921946Z",
        "updateTime": "2026-03-07T01:48:06.921946Z",
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        "location": "65f36d84c7fb1ad955d560c3",
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            "displayName": "Carlita Lopez"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-03-19T21:29:22.413875Z"
        },
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        "_id": "67d8c85bbc4165d14507c349",
        "reviewId": "AbFvOqlejUfD0dMCy_eM5Nmeg1PO8VogXK8ZO0BEqGwuDbCCiTuaBxnIMJ77Xgsu1myh5SehKV__iw",
        "starRating": 5,
        "comment": "I\u2019m very pleased with the excellent service and care I have been receiving from the SoundPoint Hearing at Oracle Rd.  Communication is very important to me and Dr Isbitt has been amazing listening and communicating information and action plan to accommodate my needs.\nCheryl, the front desk receptionist, has been very helpful; scheduling appointments have been easy.\nI\u2019m happy with my hearing aids;  my new helpers, improving my daily activities.\nI highly recommend SoundPoint Hearing Center.",
        "createTime": "2025-03-15T19:12:04.762471Z",
        "updateTime": "2025-03-15T19:12:04.762471Z",
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        "location": "65f36d84c7fb1ad955d560c3",
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            "displayName": "Linda Ryan"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2024-05-10T15:23:46.463295Z"
        },
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        "starRating": 5,
        "comment": "I just moved here and they had to send my hearing aid for repair. I had it back in 2 days. Great!",
        "createTime": "2024-05-08T17:39:18.878977Z",
        "updateTime": "2025-04-21T16:33:34.344471Z",
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            "displayName": "Chris Crane"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-star review and for taking the time to let us know how we helped.\n\n",
            "updateTime": "2023-08-10T18:57:00.969395Z"
        },
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        "reviewId": "AbFvOqmF1g0dB1SSlvy-BJBRoTbHR19Fgy_SQYGP2--kGAfLc0R934pinDWGiylOx7N0gmgvdT4L",
        "starRating": 5,
        "comment": "Chris Crane writes:\n\nI received yearly hearing tests as a Law Enforcement Officer engaged in numerous specialty teams which all fired munitions in all varieties. Even after being the RANGEMASTER, which meant I was exposed to small caliber , large caliber and explosive discharges daily, my hearing was always \"within normal range\" per the Dept paid audiologist, even though I couldn't hear voices over the ringing in my ears. My co-workers at the time told me again and again to seek a professional consultation and get hearing assistance before retiring. I was always too busy.\nHaving finally gone to Hearing Instrument Specialist Scott Esbit at SOUNDPOINT HEARING CENTERS in Oro Valley AZ., I see what type of testing I should have been getting. Very much looking forward to being able to hear normal conversations again. If you can relate to my story, get your hearing checked properly, now.",
        "createTime": "2023-08-10T18:39:44.005560Z",
        "updateTime": "2023-08-10T18:39:44.005560Z",
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            "displayName": "Doctor FeelGood"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Doctor FeelGood!",
            "updateTime": "2023-08-10T16:50:46.492265Z"
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        "starRating": 5,
        "comment": "Very friendly people",
        "createTime": "2023-07-28T01:11:45.907177Z",
        "updateTime": "2023-07-28T01:11:45.907177Z",
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            "displayName": "Anuj Gupta"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Anuj Gupta!",
            "updateTime": "2022-09-12T18:31:17.307213Z"
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        "starRating": 5,
        "createTime": "2022-09-01T09:08:52.374849Z",
        "updateTime": "2022-09-01T09:08:52.374849Z",
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            "displayName": "John Foard"
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        "starRating": 5,
        "comment": "Needed emergency services for my hearing aids. As a walk in service was provided within an hour.",
        "createTime": "2022-06-21T16:36:15.976197Z",
        "updateTime": "2022-06-21T16:36:15.976197Z",
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            "displayName": "Terry Daniels"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Terry Daniels!",
            "updateTime": "2022-02-03T18:07:34.699214Z"
        },
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        "starRating": 5,
        "comment": "Wonderful small local place in Scott audiologist was wonderful with my 92 year old mother! And when we found out how bad her hearing really was I was so happy to have new hearing aids that are small and fit her little ears and we can all watch TV together again. Thank you some point, and I found them on the Internet and locally!",
        "createTime": "2022-02-02T04:51:45.357438Z",
        "updateTime": "2022-02-02T04:51:45.357438Z",
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            "displayName": "tim johnson"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, tim johnson!",
            "updateTime": "2022-02-03T18:07:42.325729Z"
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        "starRating": 5,
        "createTime": "2022-01-29T22:02:41.131302Z",
        "updateTime": "2022-01-29T22:02:41.131302Z",
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            "displayName": "Joe Engelhardt"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Joe Engelhardt!",
            "updateTime": "2022-01-14T15:50:34.198764Z"
        },
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        "starRating": 5,
        "comment": "Very professional, from the receptionist to the audiologist.  Scott Esbit is very thorough.  HIGHLY recommended.",
        "createTime": "2021-11-30T17:32:23.027817Z",
        "updateTime": "2021-11-30T17:32:23.027817Z",
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            "displayName": "Jesus Santana"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Jesus Santana!",
            "updateTime": "2021-10-20T16:01:57.730870Z"
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        "starRating": 5,
        "comment": "Scott Esbit was outstanding. Great knowledge of his work. Communication skills were great.",
        "createTime": "2021-10-08T15:03:58.431266Z",
        "updateTime": "2021-10-08T15:03:58.431266Z",
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            "displayName": "Bob King"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Bob King!",
            "updateTime": "2021-06-11T21:52:43.117835Z"
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        "starRating": 4,
        "comment": "Excellent",
        "createTime": "2021-06-03T23:32:54.868965Z",
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            "displayName": "Holley Urbanski"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Holley Urbanski!",
            "updateTime": "2021-04-23T04:00:43.705382Z"
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        "starRating": 5,
        "createTime": "2021-04-22T19:46:34.144973Z",
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            "displayName": "Vicky Patton"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Vicky Patton!",
            "updateTime": "2021-03-23T15:29:38.084164Z"
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        "starRating": 5,
        "comment": "I never wanted a hearing aid even though I was having difficulties for over 30 yrs. At 65 I decided it was time. I went to Sound Point just to get information, within an hour I was amazed by the service and the product. Within a week I had my hearing aid. I\u2019m truly pleased as well as my family.",
        "createTime": "2021-03-23T13:53:57.867994Z",
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            "displayName": "Dawnna jean Whittemore"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Dawnna jean Whittemore!",
            "updateTime": "2021-03-09T16:59:04.363627Z"
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        "starRating": 5,
        "comment": "My experience with sound point & staff was excellent .Thank you Dr.Scott",
        "createTime": "2021-03-08T22:58:45.724833Z",
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            "displayName": "Robert Byrd"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Robert Byrd!",
            "updateTime": "2021-03-08T17:28:40.080455Z"
        },
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        "starRating": 4,
        "createTime": "2021-03-06T13:45:41.352650Z",
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            "displayName": "Dave Nichols"
        },
        "reviewReply": {
            "comment": "Thank you for your review, Dave Nichols!",
            "updateTime": "2021-03-05T15:42:03.498194Z"
        },
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        "starRating": 4,
        "comment": "Quick and easy cleaning and check of my ears. Thanks.",
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            "comment": "Thank you for your review, M Hartmann!",
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            "comment": "Thank you for your 5-Star review, Monna!",
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            "comment": "Thank you for your review, James!",
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            "comment": "Thank you for your review, Linda!",
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            "comment": "Thank you for your review, Joyce!",
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            "comment": "Thank you for your review, Ninian!",
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            "comment": "Thank you for the 5-star review, Horace!",
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            "comment": "Thank you for the review!",
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
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        "reviewReply": {
            "comment": "Jane - Thank you for taking the time to leave us such a wonderful review! We are happy it has been a pleasant experience for you.",
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        "comment": "I was visiting family there in Oro Valley. Jumped into the pool with my hearing aids in.  One fell out and was on the bottom for about 4 minutes. My optician said, \"get them in a dehumidifier stat\"!  Monica and Sound Point came through like heroes.  I let my aids dry for 3 days and, wow, they work!  Thank you Monica and SoundPoint Hearing!",
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        "comment": "You do a thorough and professional job.  My thanks.",
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        "comment": "have tried at least 4 different aids during the past few years and the ones Scott Esbit at Oro Valley provided for me are by far the best performing ones I have had.  Scott has been very patient and professional during the adjustment period.\n\nNo hearing aids will ever restore perfect hearing, but these are the best I have encountered so far.",
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        "comment": "Monica is extremely helpful. There was an issue with my insurance that took almost a year to correct but they let me have my hearing aids the entire time while they were working it out!",
        "createTime": "2016-08-17T16:36:11.292Z",
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        "starRating": 5,
        "comment": "I have since visited SoundPoint and was measured for special molds to fit the ear canal.  Scott was responsible to see that the original fit for the aids I had received did not fit properly, hence the fitting for the special molds.  I have since received new hearing aids, prepared with the special fittings, and am now wearing new hearing aids which fit comfortably in my ears.  Many thanks to Scott for his investigation to accommodate me with these special aids.  I now have hearing aids which I can wear each day, and the aids are so comfortable that they feel like they belong in my ears.  Thanks much, Scott, a Technician who knows how to fix a problem as delicate as something being worn in your ears.",
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        "comment": "I have been wearing hearing aids for over 50 years and I have been associated with many hearing aid people in the business. In my opinion there are few that deliver the service and help that Scott does. He is always very concerned and so helpful. He wants the best his aids can deliver for you and works until he has them performing just that way. He is very professional and I feel lucky to be under his guidance. Since I have moved away I realize this even more, but he still helps me over the phone and keeps me going. A great person that I appreciate so much and feel lucky to know.\nHarold Steffens",
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            "displayName": "Marsha K. Price"
        },
        "reviewReply": {
            "comment": "Thank you Marsha for your very kind words!",
            "updateTime": "2015-06-22T15:33:44.770089Z"
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        "comment": "I have been using the services of SoundPoint in Oro Valley for almost two years.  I am very pleased with the care and services I receive from Scott and his staff.  When I get one of Monica's phone reminders about an appointment, I always smile.  She is such a happy and pleasant person on the phone.  I appreciate the fact that Scott is very good about keeping the appointment time.",
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            "displayName": "Roger Chamberlin"
        },
        "reviewReply": {
            "comment": "Thank you Roger! Have a great week!",
            "updateTime": "2015-06-22T15:33:25.651454Z"
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        "__v": 0,
        "comment": "Scott and his people are very easy to work with.  Scott works hard to get your hearing aids to deliver the best hearing for you.  He listens to your input regarding your hearing and I think goes out of his way to program your aids to your needs and satisfaction.",
        "createTime": "2015-06-20T12:53:34.215Z",
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            "displayName": "Bob Sneddon"
        },
        "reviewReply": {
            "comment": "Thank you!",
            "updateTime": "2015-06-22T15:33:10.644376Z"
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        "reviewId": "AbFvOqns7Aoaomyv6Xq9lVxQIoZyzxx-AyAxODWraHY0rftDD43lo_pJjI35gcbFcEeGKrZu3oYaGg",
        "starRating": 4,
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            "displayName": "Emily DiCosola"
        },
        "reviewReply": {
            "comment": "Thank you Emily!",
            "updateTime": "2015-06-05T13:41:31.194341Z"
        },
        "disabled": false,
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        "__v": 0,
        "comment": "my experience was pleasant.  and  excellant service.",
        "createTime": "2015-06-05T03:10:31.386Z",
        "location": "65f36d84c7fb1ad955d560c3",
        "reviewId": "AbFvOqnvZiVvz09sHWZDWxgNrzI75jeHMfGaEFgReWeCZlrYVoGFwmzILD7ef4SQ4BFKKq80ZDGJWg",
        "starRating": 5,
        "updateTime": "2015-06-19T16:16:22.986Z"
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    {
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            "displayName": "Solveig Haller"
        },
        "reviewReply": {
            "comment": "Awww thank you Solveig!  We appreciate your kind words.",
            "updateTime": "2015-06-05T13:41:43.645239Z"
        },
        "disabled": false,
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        "name": "accounts\/117162998454473371158\/locations\/17563773210602312756\/reviews\/AbFvOqnut8RV4NMnn-0pBEClnIPRXyaGX7PT-Q88wQ2By00Fp1nBC2hMkPfBs5ZK7XIG-NFu4Sz5pg",
        "__v": 0,
        "comment": "I tried a lot of places before I went to Sound Point Hearing.  They are the best.  Friendly and knowledgeable.  I can highly recommend them.",
        "createTime": "2015-06-04T22:34:45.688Z",
        "location": "65f36d84c7fb1ad955d560c3",
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        "starRating": 5,
        "updateTime": "2015-12-15T22:53:14.491Z"
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]